My patient Sue P. has severe obstructive sleep apnea with nocturnal hypoxemia. Today she told me about a wonderful service that your company provided. She recently traveled to Chicago and was so excited that she did not have to take her oxygen concentrator with her. It seems your staff at Gould's arranged for delivery of an oxygen concentrator to her hotel to be used with her BI-PAP machine. I congratulate you and am very impressed with your level of customer service and the ability to deliver medical care to customers.
Sincerely,
Lawrence R. Rouben, M.D.
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Doc Impressed With Out-Of-Town Service