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Stair Lifts - FAQ's

Frequently Asked Questions

What is a stair lift and how does it work?

A stair lift is a motorized chair on a track that is secured to your staircase with a few sturdy screws. With a ThyssenKrupp Access stair lift, there are no structural changes made to your home and the stairlift glides along stairs without marring walls. With a push of a button, you are gently and securely carried over stairs. When not in use, the stairlift folds compactly against the wall. At Access, your comfort and safety are our top priority. That's why all of our stairlifts include a seat that swivels away from the stair, providing a safe and comfortable way to get on and off the lift. Our stairlifts are designed to ensure a smooth, comfortable ride that will let you confidently maintain your lifestyle and freely enjoy your whole house.

How much space does a stairlift use?

When not in use, the seat and footrest of the stair lift can be folded up, maximizing space on the stairway for others. The stairlift typically takes up about 14" when folded. When in use, the stairlift typically opens to about 25".

Will the stair lift work for someone who also uses a wheelchair?

Access stair lifts can be useful even for someone who has limited mobility. Convenience features built into some models include folding arms that push up and out of the way, adjustable seat heights, and soft, padded seats.

How will the stairlift look in my house?

Access offers the widest variety of colors and fabrics to choose from - so you're sure to find a look that blends with your décor. Upholstery options include easy-care vinyl and plush fabrics. Or, on select stairlift models, you may choose to send in some of your own fabric for a truly customized look that will perfectly match your current furnishings.

What about stair lift safety features?

All of ThyssenKrupp Access' stairlifts are engineered with multiple safety features for your peace of mind. Our multi-point safety system includes sensors that stop the stair lift if something blocks its path, a seatbelt for added security, and brakes that will stop the stair lift should something go wrong with the drive system. The swivel seats ensure an easier, safer transition from sitting to standing positions. And, the swivel seat locks your seat in place when it's swiveled away from the landing and ensure the seat swivels only at a landing and not during the ride. Add mechanisms that prevent the stairlift from traveling beyond the track, and you'll see a commitment to quality that ensures nothing will prevent a smooth ride. Even the controls are designed with your comfort in mind. Constant pressure controls make sure the stair lift will stop if you release your finger from the controls.

Is the stairlift easy to care for?

Yes! ThyssenKrupp Access stair lifts are easy to maintain and designed to last for years. In fact, we back each stair liftwith the best guarantee in the business - a full five-year drive train and two-year parts warranty. That's years longer than the industry average! It says something about our commitment to quality and your peace of mind. We recommend a preventive maintenance check every six months by your local stair lift dealer.
 

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