GOULD'S PLEDGE TO YOUOur commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient.
1. COMPREHENSIVE EVALUATION
We evaluate your hearing, your communication needs and the goals for your life.
2. RECOMMEND ONLY WHAT NEEDS RECOMMENDING
Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.
3. A CLEAR UNDERSTANDING OF THE JOURNEY AND THE RESULTS
We will make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes of those steps are.
4. SEEING AND HEARING THE BENEFIT
We will verify that the hearing instruments and any accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.
5. TREATMENT IS MORE THAN JUST AN OFFICE VISIT
We will work with you to create a long-term treatment plan, defining follow-up appointments, regular ongoing evaluations and any additional care that you may need to ensure you stay satisfied with your hearing for years to come.
6. WE COMMIT TO YOU FOR A LIFETIME
All of our products receive free cleanings and testing for their lifetime.
|Peter M. Pearlman M.S., F-AAA||Mala Feldman|
|Director of Audiology||Hearing Instrument Specialist|
|Peter is a nationally recognized|
Audiologist who is well known for
his expertise in the selection and
fitting of hearing aids. Prior to coming
to Gould’s Discount Medical he was
Director of Audiology and a past
owner of Louisville Hearing Aid
Center. He has proudly enhanced
the communication abilities and
quality of life for literally thousands
of patients in the Louisville area
over the past 32 years.
Mala is an expert in the areas of
audiometric testing, hearing
instrument fitting, counseling,
and rehabilitation services. She
is also trained in the fine tuning
and regular maintenance that is
required of today’s digital
hearing devices. She is a graduate
of Trenton State College in New
Jersey and has been a part of the
Kentuckiana community since 1997.